Start of Term 2 COVID-19 Update 15 April 2020

Kia ora e te whanau o Tāmaki Primary,

Welcome back to school via online learning at home and I hope everyone had a restful easter and got a few easter eggs as well. Parents will be keen to see our students engaging in their learning over the next few weeks and also want an update about school reopening. I have put together following update points based on the information shared with me by the Ministry of Education –

Topics covered in this issue:

  • School reopening process
  • Devices at home and learning packs
  • Home learning TV starts 15 April
  • Te Reo Māori, Kura and Māori medium learning
  • New web portal for whānau Māori
  • Talanoa Ako
  • Free internet safety filter for parents; Netsafe, The Connected Learning Advisor
  • Supporting students wellbeing and welfare


When will school reopen?

It is the Government’s intention that on the 20th of April, two days before the current period of Alert Level 4 is due to finish, Cabinet will make a decision on whether or not the Alert Level will change. They will use the most up to date data they have to make that decision.

Level 4 has come with some heavy restrictions and next week, the Government will give some guidance on what life at Level 3 looks like.  Schools will be advised at before hand to cover health and safety procedures for cleaning our school before it can opened to our students.

We are looking at various scenarios and they will be based on health considerations and requirements under Level 3, particularly managing physical distancing. A hybrid model of both distance learning and on-site learning is very likely at least in the early stages of Level 3.  The Public Health requirements will affect each school differently.

Assuming the alert level does change, current planning assumptions are that school staff will have access on Thursday 23 and Friday 24 April to fully access our site and undertake a property inspection and necessary maintenance and cleaning. Monday 27 April is a public holiday (ANZAC Day observed) and Tuesday 28 April will be a staff-only day. We therefore anticipate Wednesday 29 April would be your first day with some of our students/children able to attend in person (however this will be confirmed and updated on 20 April 2020).

The Prime Minister reiterated that we will not be moving out of Level 4 early so our intention is to keep school closed until we are advised by the Ministry of Education that we can open, this includes our school playgrounds.

Distribution of Devices

As you know, from today the Ministry of Education (MOE) is dispatching the first tranche of devices to students and ākonga where schools cannot provide devices, starting with senior secondary students. This is a big job being delivered at pace and we thank you for your ongoing patience with this. We also are trying our best to get school owned devices couriered to whanau that was assigned before the lockdown for Room 2 and Year 4 students (however we are waiting for appropriate packaging to arrive from the MOE before this can be sent out).

If students have any issues with devices or logging please follow the process set out below:

Device related issue – process chart:

Student Support Phone Line 
For any student device issues, parents and students will be able to get get in touch with us by phone during business hours (8:30am – 5pm) on 09 801 2800.

  • Callers follow the auto-attendant to select their related region.
  • One of the local engineers will pick the call up and assist with the issue.
  • If the line is busy or the call is made after hours a voicemail can be left. Voicemails will be monitored and cleared by team leaders regularly.

This number is also listed on the Fusion extension deployed to all student Chromebooks and Chrome browsers.

If your child has forgotten their password – please email the classroom teacher via the class site page for your child.


Home Learning | Papa Kāinga TV and Māori Television education broadcasting starts 9am 15 April

Home Learning | Papa Kāinga TV will start education broadcasting for early learners and students in Years 1–10 from 9am on Wednesday 15 April, with Māori Television launching te reo educational programmes on the same day.

It will run from 9am to 3pm on school days with programming for children and young people, as well as for parents.

Content will be grouped for early learners and students by age range, and will include play, literacy, mathematics, science, te reo Māori, physical education and wellbeing. All of the programmes will feature highly experienced teachers and presenters, along with wellbeing and movement experts.

Please visit the MOE  Learning from Home website for more information about programming. Check the updates page of the site for daily programming information. Home Learning | Papa Kāinga TV will be on air for one month with provision to extend beyond that if needed.

Te reo Māori, kura and Māori medium learning

We are working to provide a range of distance learning options for ākonga and whānau in reo Māori and Maori medium education settings.

Keeping te reo Māori flowing in our kainga during times where we can’t connect as usual is paramount. The distance learning package we are providing aims to offer many options to engage in te reo Māori educational content using online material, hardcopy resources and live tv.

Online learning – Ki te Ao Mārama
Ki te Ao Mārama is a new online space on that provides whānau with practical advice, guidance and resources to use with their tamariki.  It’s also intended to support the learning plan that kaiako may have prepared for their ākonga.

The site is available in both te reo Māori and English, and has a range of learning materials to cover ākonga in kōhungahunga, kura, wharekura, and te reo Māori immersion settings. The content includes activity templates, planning guides, links to helpful resources and access to storybooks, all conveniently arranged by age group.

You can also visit Ki te Ao Mārama to check out news items and get information about other aspects of our distance learning package for reo Māori learners.

New informative and educational content will continue to be added to Ki te Ao Mārama on a regular basis.  

Live TV – Mauri Reo, Mauri Ora
We are committed to making distance learning accessible for all ākonga and whānau including those who may not have ready access to devices or the internet.

We have partnered with Māori Television to provide educational te reo Māori programmes to ensure that learning in and through te reo Māori continues from home.

Mauri Reo Mauri Ora’, will broadcast via the Te Reo Channel on SkyTV and Vodafone TV Channel 52, Free view channel 15 and Māori TV website from Monday to Friday between the hours of 9am-3pm for the next 10 weeks, starting on the 15th of April. The programmes will be aligned to the curriculum and contain age appropriate content that tamariki can do on their own, with their siblings or together as a whānau.

The programmes on Māori television are for reo Māori learners of all ages, with a focus on those who are aged 0-18, covering ākonga in kōhungahunga (early learning), kura tuatahi (primary) and wharekura (secondary).

New web portal for whānau Māori

Kia Manawaroa is a new web portal for whānau Māori that will be live tomorrow on  Kia Manawaroa brings together information from the Ministry of Education and other education agencies, to support iwi and Māori audiences to increase their knowledge about educational choices available.  This will therefore provide opportunities for whānau to be more actively involved in supporting their children’s learning.

The purpose is to provide information for whānau about education, in a way that is clear, easy to understand and resonates with Māori.

“Kia manawaroa” is a common phrase in te reo Māori.  It is a call to action, to remain strong in the face of adversity. It was used on the battlefield, when paddling and sailing waka, in explorations for new homes or whenua, and in settling disputes. In this time of the COVID-19 pandemic, it is a call of encouragement, of rising to the challenge, of combining our strength to push through these dark times and emerge into the light – “Ki te Ao Mārama”

Talanoa Ako

Talanoa Ako (to talk and discuss education and learning) is a Pacific responsive education programme that builds Pacific families knowledge about education and learning. The 10 week programme builds the confidence and capability of parents to support their children’s learning and have equitable partnerships with their children’s schools.

As the Talanoa Ako programme cannot be delivered face-to-face, the 10 sessions will be provided via radio and an app. This ensures Pacific families have access to the advice and guidance they need at home to support their children’s education in their own languages.

  • Pacific Media Network radio station and language programmes

Over 10 weeks, there will be ten 30 minute Talanoa Ako sessions per week beginning 20 April. They will be delivered on the English (531pi), and Cook Islands, Niue, Tonga, Samoa, Fiji, Tuvalu and Tokelau language programmes in full immersion by one primary and one secondary teacher.

  • Talanoa Ako digital app – due to be released in late May

The 10 sessions and Talanoa Ako resources will also be made available on an interactive and immersive Digital app with iOS, Android capability so that the content is accessible on mobile phones and tablets. The app will include up to 20 App Screen pages for each language; Swipe to Read, Touch to Hear, Tap to Pronounce functions in English and seven Pacific languages; visually impaired functionality; songs and prayers with interactive audio; user editable notes with full screen, high res and exportable, import/export and share functionality; app analytics and reporting; and a Tutorial on how to use the App.

Free internet safety filter for parents

While children are learning from home, they are away from the online safety and security services provided by Network for Learning (N4L) at school. So together with N4L and Netsafe, we have launched – a free way to block the worst of the web for students and teachers.

Please  follow the instructions to set up a child’s device for safer connectivity while they learn from home. Remember, no technical solution is a silver bullet. Please remember that all learners are to use their cybersmart learning during learning at home.

Netsafe provides comprehensive support and information to support everyone to stay safe as they work, learn and play online. Netsafe has new and updated resources for parents, whānau and students at

The Connected Learning Advisory
Help desk support is available for teachers, kaiako, leaders, tumuaki, parents and whānau from early learning through to secondary in English medium and Māori medium settings. You can phone the Learning from Home helpdesk on 0800 700 401 and Ki Te Ao Marama on 0508 294 462 between 8 am and 5 pm on business days.

Wellbeing for all
Alongside priorities for learning, the wellbeing of students and whānau and supporting them will be front of mind.

We have information also focused on supporting a child’s learning at home for parents, caregivers and whānau. It may also be useful for teachers. This resource adds to the information we have previously provided supporting conversations with children about COVID-19 –

From overseas, this 25 Mental Health Wellness Tips during Quarantine from Eileen M Feliciano, Psy.D. is a good list and highlights some things particularly important for children. Remember the rules of New Zealand’s level 4 lockdown still apply.

Further information to support wellbeing
We will continue to build wellbeing information on our website that is easier to find and better reflects how the COVID-19 response has changed over the last weeks. This includes adding resources as they are developed.

Child safety
Finally, if you believe a child is in immediate danger, call the Police on 111.  If you are worried about a child and want to make a referral or report of concern, call Oranga Tamariki using 0508 EDASSIST (0508 332 774) or Email
Social Support agencies

Local Tamaki Whanau Collective:
This suppor is available to all of our community and means that families can access the help themselves, when they need it and Ruapotaka Marae can provide a wrap around service for the families.

Ruapotaka Marae (09) 570 5340 and Glen Innes Family Centre (09) 570 6250
The help line is: 0800 8226254

If there is urgent need families can also ring:

Auckland Council: 0800 22 22 96 who can also supply a food parcel.

Auckland City Mission Foodbank – If you need a food parcel call ACM 09 303 9266 and speak to the Crisis Care team. You will then be given a time to collect from ACM distribution centre at 15 Auburn Street, off Boston road in Grafton. Everyone must take ID with them.

Salvation army food parcels – Contact the Mt Wellington Salvation Army Community Ministry 09 379 7615 – or their local Salvation Army Community Ministry (ring 0800 53 00 00 to find your local ministry). You will be given time to collect your food parcel.


Helplines for children and young people

Youthline 0800 376633 or text 234

What’s up 0800 9428787

Parent support

Parent Help Line 0800 568856…/self-care-parents/

Helplines and resources for everyone

Need to talk 1737 or text 1737 for counselling or support

Lifeline 0800 543354 or free text 4357 for counselling and support

Anxiety line 0800 111757 or free text 4202